Privacy Policy

VextaLearn ("we", "us", or "our") operates the website and platform at vextalearn.com. This Privacy Policy explains what personal information we collect, why we collect it, and how you can manage it.

By using our platform you agree to the practices described in this policy. If you do not agree, please do not use our services.

1. Information We Collect

Information you provide directly

• Account information — name, email address, password (hashed), phone number, and profile picture when you register.
• Profile details — bio, skills, and social media links you add to your public profile.
• Payment information — billing name, payment method details. Card numbers are processed by our payment partners (Paystack / Flutterwave) and are never stored on our servers.
• Communications — messages you send us via the contact form, email, or WhatsApp support.

Information collected automatically

• Usage data — pages visited, lessons completed, quiz scores, and time spent on the platform.
• Device & technical data — IP address, browser type, operating system, and device identifiers.
• Cookies — see the Cookies section below.

2. How We Use Your Information

We use the information we collect to:

• Create and maintain your account
• Provide access to courses, certificates, and platform features
• Process payments and issue receipts
• Send important account updates, receipts, and security notices
• Send marketing emails (you can unsubscribe at any time)
• Improve our courses and platform features
• Prevent fraud and enforce our Terms of Service
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share it only with:

• Payment processors (Paystack, Flutterwave) — to process transactions.
• Cloud infrastructure (Render, Supabase) — to host and run our platform.
• Email providers — to send transactional and marketing emails.
• Analytics services — aggregate, anonymised usage data only.
• Law enforcement — when required by Nigerian law or court order.

4. Cookies & Tracking

We use cookies to keep you logged in, remember your preferences, and understand how the platform is used. You can disable cookies in your browser settings, but some features (like staying logged in) may stop working.

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we remove your personal data within 30 days, except where retention is required by law (e.g., financial records for 7 years under Nigerian tax law).

6. Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — update inaccurate information via your profile settings
• Deletion — request deletion of your account and personal data
• Opt-out — unsubscribe from marketing emails at any time
• Portability — request your data in a machine-readable format

To exercise any right, email us at privacy@vextalearn.com.

7. Children's Privacy

Our platform is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their information, please contact us and we will delete it promptly.

8. Security

We implement industry-standard security measures including HTTPS encryption, hashed passwords, and access controls. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your information.

9. Changes to This Policy

We may update this policy from time to time. When we make significant changes we will notify you by email and update the "Last updated" date above. Continued use of the platform after changes constitutes acceptance.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

VextaLearn
Kano, Nigeria 🇳🇬
privacy@vextalearn.com
+234 7020123050 (WhatsApp)